Order pay
Place an order
Place an order
Placing an order at SUN'S Outlet is very easy. Choose your favorite product(s) and then click "Add to cart" on the product page. You can then view your shopping cart at the top right and pay. Are you still unsure or do you have another question? Don't hesitate and contact our team via email or our live chat!
Pay
Pay
At SUN'S Outlet we offer the most popular payment methods. You pay safely and easily in a secure payment environment.
Currently, these are our payment methods:
iDeal, Visa, Mastercard, American Express & Bancontact.
Available soon:
Klarna, Afterpay
Shipping & Delivery
Dispatch
Dispatch
SUN'S Outlet ships your order with the following couriers:
DHL, PostNL, DPD or UPS.
We currently deliver:
Netherlands, Belgium & Luxembourg
After your package is ready for shipment, you will receive a track and trace from us by email with which you can track your order. Keep a close eye on the track and trace so that the courier can deliver your package on time and in good order. In this way we all contribute to a CO2 neutral delivery.
Postage costs
Postage costs
At SUN'S Outlet, shipping is FREE for all orders over €70 .
For orders under €70 you pay the following:
Netherlands: €5
Belgium & Luxembourg: €8
Delivery time
Delivery time
The average delivery time with us is around 3 working days. For each product, there is always an indication of the delivery time of the product in question under the "Add to shopping cart" button.
Pre-order delivery time
For all pre-order products, the estimated delivery time is indicated on the page of the relevant product, as described previously.
If there is a delay at the courier or for any other reason. Please contact us immediately after 2 working days so that we can investigate this for you.
Returns
How do I return a product?
How do I return a product?
If you are not satisfied with the product, you can cancel it within 14 days. Please send an email with your name and order number and indicate that you wish to cancel/return the order.
You then have 14 days to return the product to us in its original condition. Of course you can try on the product.
We will provide you with a returns label or a link to our returns portal where you can easily arrange your return.
Return costs
Return costs
Unfortunately, returns are not FREE with us at the moment. The reason for this is that we want to do business as sustainably as possible and offer you the best and lowest prices for all our products.
The return costs differ per product :
Sunglasses, glasses & watches:
Netherlands & Belgium: €5.99
Luxembourg: €8.99
Other products:
Netherlands & Belgium: €10
Luxembourg: €15
When will I get my money refunded?
When will I get my money refunded?
Refunds are usually processed within 7 working days after your return has been received and checked by us.